Delivery and Return Policy
When you place an order, we will estimate delivery dates for you based on the availability of your items.
In case multiple orders of goods and services are placed in one single transaction, Artworknepal.com will make all possible attempts to deliver them all in a single package. However, this might not be possible always due to some particular characteristics or issues of a product.
Artwork Nepal provides free delivery for most of the product except for framed painting and items exceeding 3kg.
Delivery Time ?
The duration of delivering the order is based on the product type. Artwork Nepal takes a window of 1 to 7 days for delivering the products.
We are committed to dispatch and deliver your order as early as possible.
Our 24 hour return Policy ?
We are responsible for what we sell. If you are not completely satisfied with your purchase, we offer a exchange/return
- Exchange of the items purchased from Artwork Nepal, shall be allowed within 24 hours from the date of delivery, provided the merchandise is in its original and saleable condition with original invoice.
- In the unlikely event that any merchandise you have ordered from us is not received in good condition, is damaged or defective, or if merchandise delivered is different from what you had expected, you may return the merchandise unused, in its original packaging and tags. Any defective merchandise, can be highlighted within the warranty period as specified for the item.
- Any exchange or returns for reasons other than the above, the delivery charges if any, will not be refunded.
- Merchandise bought during sale will be exchanged within the same sale period only.